Return & Refund Policy

Thank you for shopping with us. We want you to be completely satisfied with your purchase.

Returns

You may return your item(s) within 14 days of receiving your order.

To be eligible for a return, items must:

• Be unused and in their original condition.

• Be returned in the original packaging.

• Not show signs of wear, damage, or alteration.

For hygiene reasons, earrings cannot be returned or exchanged unless they arrive damaged or defective.

Refunds

Once we receive and inspect your returned item(s), we will notify you of the status of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Original shipping costs are non-refundable.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with your order number and photos of the item. We will gladly arrange a replacement or refund.

Return Shipping

Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect.

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

Contact Us

If you have any questions about returns or refunds, please contact us at:

Email: contactlovedjewels@gmail.com

Thank you for supporting our small business!